Privacy policy

Last updated: September 23, 2026

AikDrop ("we", "our", "us") operates the AikDrop online store at aikdrop.com, selling natural herbal oils across Pakistan. This Privacy Policy explains what personal information we collect, why we collect it, and how we use and protect it.

Information We Collect

When you place an order, we collect:

  • Your name, phone number, and delivery address (needed to ship your order and for Cash on Delivery verification)
  • Your email address, if provided (for order updates)
  • Payment information for online payments (Cash on Delivery orders require no advance payment details)
  • Messages you send us (e.g., WhatsApp chats, emails, product reviews)

We also automatically collect basic technical information (such as IP address, browser type, and pages visited) to operate and improve our store.

How We Use Your Information

  • To process, confirm, and deliver your orders, including Cash on Delivery verification calls or messages
  • To contact you about your order (confirmation, dispatch, and delivery updates)
  • To respond to your questions and customer support requests
  • To improve our products, services, and store experience
  • To send offers or updates only if you opt in (you can opt out at any time)

Sharing Your Information

We share your name, phone number, and delivery address with our courier and delivery partners solely for the purpose of delivering your order. We do not sell or rent your personal information. Online payments are processed securely by our payment providers; we do not store your card details.

Cash on Delivery

For Cash on Delivery orders, our team or courier partner may call or message you to confirm your order before dispatch. Please make sure your phone number is correct so your order is not delayed.

Data Security and Retention

We take reasonable steps to protect your personal information. We retain order records for as long as needed for business, accounting, and legal purposes. You may request a copy, correction, or deletion of your personal data at any time.

Contact Us

If you have any questions about this Privacy Policy or your personal data, contact us at infoaikdrop@gmail.com or through our WhatsApp support line.